Basadi Nation Media Group (Pty) Ltd is committed to protecting the privacy of our members and any visitors to our group websites (each a “Site,” together the “Sites”). Please read this privacy promise to understand how we use and protect any information that we collect about you.

This privacy promise is intended to assist you in making informed decisions when using our Sites and any services provided through them.

Your Consent

By visiting our Sites and/or registering as one of our members, you consent to us collecting, storing, using, and (if applicable) transferring your personal information in accordance with this privacy promise.

If we make any changes to our privacy promise, we will post them on this page and on www.basadination.com to keep you informed about how we collect, use, and disclose your information.

The Information We Collect

We may collect and process the following information about you:

  • Information that you provide to us when you register as a member or fill out forms on a Site. You acknowledge that, when registering for certain services, you may need to submit "sensitive" personal information (such as information about your physical condition, ethnic origin, sexual orientation, and religious beliefs), and you consent to our processing of such information as outlined in this privacy promise.
  • Information you submit when placing an order for our services, including your name, email address, delivery address, credit or debit card number, and expiration date, to process your order and notify you of its status.
  • Information you provide in any emails or letters sent to us.
  • Information about your usage of the Site.
  • Information about your computer, including your IP address, operating system, and browser type, for system administration and reporting purposes (e.g., statistical data about browsing actions and patterns that do not identify any individual).

The Way Your Information Is Used

We may use your information in the following ways:

  1. To ensure that content from our Sites is presented in the most effective manner for you and your device.
  2. To provide customer service, respond to inquiries, and address complaints related to the Site.
  3. To notify you about important updates to our Sites or services.
  4. To administer, improve, optimize, and develop our Sites, including advertising on our Sites.
  5. To provide services to you and process orders for goods or services.
  6. To compile reports on customer preferences and buying habits (these reports will not identify you).
  7. For security purposes.

We may also use your information to notify you about our services and new offers, provided you have requested or consented to marketing communications. If you prefer not to receive such communications, please check the appropriate box on the Site’s registration page, or follow the instructions to opt-out at any time.

With your consent, we may allow selected third-party partners or affiliates to provide information about their products and services that may interest you. You can opt-out of receiving these communications at any time by contacting us at info@basadination.com or by following the 'unsubscribe' link in any marketing email.

Third-Party Sites

Our Sites may contain links to websites operated by third parties. We do not control, and are not responsible for, those websites. This privacy promise does not apply to those websites. Please review the terms and privacy policies of third-party sites to understand how they handle your personal data.

Advertisements on our Sites may link to advertisers' websites. Any information collected through such links will be governed by the advertiser's privacy policy.

How We Protect Your Information

All information you provide is stored on secure servers or those hosted by third-party providers. Any payment transactions are encrypted using SSL/TLS technology. If we have provided you with (or you have chosen) a password to access certain parts of our Sites, it is your responsibility to keep it confidential.

Although we take steps to protect your data, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data sent over the internet, and you do so at your own risk.

Your information will only be held for as long as necessary or as required by law.

Disclosure of Your Information

We may disclose your personal information to any member of our group companies (including subsidiaries). We may also disclose your personal data:

  • To affiliates, franchisees, suppliers, delivery companies, and other third parties for the purposes of providing our services.
  • As required by law or court order.
  • In the event of a business sale (where personal data may be part of the transferred assets).
  • To enforce our rights under this privacy promise or applicable Terms and Conditions.

We may provide third parties with anonymized reports about customer preferences and habits. These reports will not identify you.

Unless otherwise stated, we will not share, sell, or distribute your information without your consent.

Accessing Your Information

You can request access to your personal data at any time. We may ask for proof of identity and charge a fee of R160 to cover our costs for processing your request.

Contact Us

Basadi Nation Media Group (Pty) Ltd of Johannesburg, Gauteng, South Africa, 1724, or the relevant BasadiNation.com group company, is your data controller for any personal information you provide. If you have questions about this privacy promise or your interactions with our Sites, please contact our data protection representative at info@basadination.com.